Tigre Solutions offers a range of Technical Support Solutions.

Tigre Solutions offers technical support for all our machinery on offer. With our knowledge gained from the  food, beverage, and cosmetic industries, we can offer our customer the best engineering automated solutions to suit their budget and production needs. Our trained Technical Staff all have the skill to ensure effective and efficient assistance to keep our customer’s production running on schedule. One of our aims at Tigre Solutions is to offer Technical Support with a quick response rate, to limit customer downtime.

Technical services that we provide our customers with:

Installation and Commissioning

We believe that the correct installation and commissioning of any machine is vital when optimizing production performance and output.

When purchasing a new machine, or when a machine needs to be moved to a different location, we can perform the installation and commissioning work with reliability and guarantee. Offering our customers our knowledge, industry experience and technical resources, given the complexity of these machines.

Feedback from our customers is vital after the installation and commissioning stage to ensure that the machine is operating correctly. Our work is only considered to be completed once we have guaranteed customer satisfaction and the perfect performance of the machine, based on the accuracy required for the work to be performed.

Technical Support

Thanks to our skilled Technical Team and our quality equipment and resources, we are able to offer our customers a Technical Support service that can minimize costs incurred by potential technical issues. Our industry experience allows us to diagnose, analyse and solve situations, minimizing downtime and the cost for our customers.

Training in Operating the Machine

After installing and commissioning a machine, our customers are given a series of instructions and on-site training that is required to allow any operator to work the machine. Contact us if you require training on any of our machinery.

Compliance with Standards and Regulations

All our Machinery are manufactured to meet the highest standards for the Food and Beverage Industry. All components and tools used during the manufacturing are Food Grade to ensure we comply with your quality standards.